| Shipping
Our shipping is to the United Kingdom only and online ordering is restricted to Zone 1. If you are in a Zone 2 or 3 area please contact us before ordering. For all international orders please complete the online form and we will quote for shipping costs. Zone 1: England, Wales and parts of Scotland excluding Highlands and Islands. All postcodes not mentioned in Zones 2 and 3.
Zone 2: Highlands and Islands of Scotland. Postcodes IV, HS, KA27-28, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Zone 3: Northern Ireland, Isle of Man and Isles of Scilly. Postcodes BT, IM, TR21-25.
Shipping for Zone 1 is £4.50 for orders less than £50, £6.50 for heavy orders over £50.00.
Returns
All the products we sell are covered by the manufacturers 12 month warranty. During this period if any manufacturing or material fault develops, the item will be replaced, or repaired at our discretion without question. Please note however, that particularly in the case of waders and footwear, this warranty does not cover accidental damage, punctures or fair wear and tear.
Any item not found to be defective may incur a return freight charge, we shall require receipt of payment before returning the item.
Returns
• All returns must have a valid Return Merchandise Authorization number, RMA No.
• All RMAs must be received within 10 days of the RMA issue date.
• If you wish to return a product, please phone us on 01363 772775 to obtain an RMA number.
• Returns will take approximately 7 business days for your return to be processed once it has arrived at the warehouse.
• Items must be in original packaging, in all original boxes, packing materials, manuals, blank warranty cards and all other accessories and documentation provided by the manufacturer.
• Once your return has been processed, replacements will be shipped within 7 business days depending on availability of the replacement item.
Faulty Items
• All shipping back to Fast Cars UK is paid for by the customer. Please ensure that the box has your RMA number clearly marked on the outside of the package. We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you a "proof of delivery". Fast Cars UK will not be liable for items lost or damaged in transit.
• Any RMA returned found not to be defective may incur a return freight charge, we shall require receipt of payment before returning the item.
• Discontinued or end of life products can only be returned for repair. No refunds or exchanges will be made.
Non-Faulty Items
Unopened items can be exchanged or refunded within the first 14 days of purchase at the discretion of Fast Cars UK. All packaging and carriage costs to and from the vendor will be the responsibility of the purchaser. Where refunds are requested Fast Cars UK reserve the right to charge a restocking fee of 25%.
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